This paper describes two cases in which usability testing and documentation projects

نویسندگان

  • Laurie Kantner
  • Stephanie Rosenbaum
  • Connie Leas
چکیده

Current usability practices favor such an approach. Increasingly, companies are conducting usability programs with cross-functional teams including full-time usability specialists, technical writers with some usability responsibilities, and representatives from marketing and product development. In the authors’ consulting firm, Tec-Ed, most of the usability specialists are also veteran technical writers.

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تاریخ انتشار 1997